Contact Us

Ordering over the phone is easy and convenient.

Call toll-free to 1-800-588-5606 and our knowledgeable service staff will help complete your order.

Order Service Hours (Eastern Standard Time):

We accept orders via phone during specified hours (holiday hours may vary and are subject to change).

Monday - Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday - Sunday: 9:00 AM - 5:00 PM

Do you have questions about your order?

Our Customer Service department is available to give you answers through several methods:


For all e-mail correspondence, please include your name, complete billing address and telephone number.

Phone: 1-800-586-4629 (toll-free)

Customer Service Hours:

Monday - Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: CLOSED

Have you encountered any problems with the Web site?

Your feedback is very important to us. For any technical information or issues regarding the site:


Phone: 1-800-586-4629 (toll-free)

Corporate Offices:

7800 Whipple Ave. NW
Canton, OH 44767-0001


Phone: 330-494-5504
Fax: 330-497-6802